Copyright Notice

All content appearing on this Web site is the property of Accusludge.  Copyright © 2020 www.accusludge.com. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2020 www.accusludge.com. All rights reserved.

Guarantee

We stand behind our product.  The manufacturing process allows us to put our hands on each and every sampler we ship.  We take pride in being hands on in our shop.  If for some reason you receive a defective product, let us know.  Your feedback regarding the issue is appreciated.  We will make it right by getting you a new one on the way or refunding your money.  Our goal is to take care of our customers.

Industries Served

Our sampler was originally designed to be used in the wastewater treatment field.  Although this remains to be our main customer base, we have found other industries that have used Accusludge samplers with success.  Aside from wastewater treatment, industries served include fresh water treatment, food processing, mineral extraction, oil refinement, brewing, septic tank maintenance, etc.  The bottom line is that our sampler works for taking a cross section of any settled solids of around 5%-10%.

Shipping and Delivery

We ship merchandise to locations within the United States and Canada primarily.  Shipments in the US are handled by UPS, unless other arrangements are made by the buyer.  The most affordable shipping option is chosen by default unless there is a request to expedite.  All shipping and handling charges are reflected on the final invoice.  Buyer will receive an email of the shipment details and will be able to track the location of the package at www.ups.com.  International orders may be shipped through UPS, or other carriers like FedEx.  Shipping, handling and any customs charges will be reflected on the final invoice.

Sales Tax

Only CA buyers pay sales tax at their respective local sales tax rate. This is due to AccuSludge being located in CA.  Buyers throughout the rest of the United States and in other countries will not pay sales tax.  For CA buyers, the rate and dollar amount will be reflected on the final invoice.

Payment Options

Acceptable forms of payment include check or credit card.  Both options are available at checkout.  Checks should be mailed to our mailing address listed on the contact us page.